Sale

Network equipment

For complex projects we are leasing network equipment. Our network engineers will help you to configure and make it operational.

Listed below are the most popular options. We can provide any equipment specified by the client.

Firewalls CISCO ASA

24x1Gbps Switches

10 Gigabit Switches

Mikrotik Routers

Technical support

HOSTKEY provides around the clock support to its clients. You can choose SLA package that is most suitable for you and make use of our system administrators.

To contact our technical support, please contact our Support team indicating the Service ID (email or IP address of the server) and a detailed description of the problem. In case of emergency, you can also follow up by giving us a call to speed up the process.

Our engineers are solving network and server hardware problems as soon as possible, maintaining the reliability of not less than 99.9% per month.

Manual OS reinstallation is done in due turn.

Our system administrators can help with setting up the operating system, or emergency recovery during working hours at the rate of €50 per hour.

Normally our specialists are only administering the OS or other software on the client’s server if it is a Managed Server.

We offer different types of SLA

USB flash / USB key / USB flash drive

We can connect a USB drive that can be used for backup or booting server’s OS/Hypervisor. Clients’ own USB drives are delivered to the Data Center via HOSTKEY or directly by a courier.

Price

BGP services and clients’ own IP-block announcement

HOSTKEY can announce client IPv4 networks via its own equipment without using a separate BGP speaker. In order to get this service you are required to have a PA or PI block of IP addresses, which we will be announcing from our border routers.

Block of IP addresses on a separate VLAN are allocated on client’s equipment.

Initial setup or reconfiguration of the service upon client’s request:

• in Russia: €200.
• in the Netherlands and USA: €400.

BGP services using client’s AS

We are offering flexible options to customers with their own AS to announce IP address prefixes via our equipment through BPG. We will establish the necessary BGP sessions and will ensure the proper distribution of IP block prefixes from the client’s AS.

It is possible to use tunnels, black hole and other non-standard solutions.

Initial setup or reconfiguration of the service upon client’s request:

• in Russia: €200.
• in the Netherlands and USA: €400.

IPv4 addresses

HOSTKEY provides additional IP-addresses individually (1–31) or in the following packages: 32, 64, 128, 256, 512 IPs in Russia, the Netherlands and USA. Blocks can be routed via VLAN to the client’s server. It is possible to use IP addresses on various servers rented from HOSTKEY within one geographic location.

Price per month: 1–31 IP — €1 per 1 IP.

IMPORTANT:

• If you require more than 32 addresses, please send us an email to sales@hostkey.com with a reasonable explanation for the amount of IPs requested. We will evaluate your request. In case of favorable outcome, the required amount of IPs will be assigned to your server;
• Our network cannot be used for sending spam or other illegal activities;
• We will charge a fine of €50 if you are using the IP address (es) assigned to other clients;
• For servers with the price lower than €150/month we provide additional IPs only from the current subnet.

Firewall

Firewall allows you to protect your server by filtering unwanted traffic from specified IP addresses and TCP ports.

HOSTKEY technical support will configure the firewall in accordance with your rules. As a result, you will get fully controllable and transparent traffic.

Price per month: €22 per 5 rules

Monitoring

HOSTKEY does a standard monitoring of every dedicated server using ping command. We offer you the possibility of advanced equipment monitoring.

Advanced monitoring includes:

• The ability to customize your own monitoring parameters.
• Availability check every other minute.
• Email and phone notifications.

Price: €25/month per server.

VLAN

We can consolidate your servers into one of several VLANs.

This service allows calculation of general traffic from all servers used by client, and also for technical unification of network devices. Traffic between servers is not taken into account.

Price of additional switch port for consolidating servers in VLAN

Backup

We provide disk space to store your data backups.

Price

Terms of Service:

• We recommended to form data into crypto-containers, and then transfer them to storage.
• Incoming traffic on the server is not limited, the outgoing traffic must be less than 10% of the amount of the data stored per day.
• The access to the data is limited to 5 IP-addresses.

The service is intended only for the storage of data for the purpose of backup.

DNS hosting

This service involves hosting of your DNS zones on our equipment. You have the ability to edit the contents of the zone and adjust the DNS settings of your domains.

It is possible to configure up to 100 records.

Price per month: €1 for 1 domain.