For access to the Data Center you are to submit a request to support@hostkey.ru (resident - not less than 24 hours prior to visit, non-resident - not less than 2 weeks prior to visit) specifying:
- the company name;
- the passport details of the persons who are to visit the Data Center;
- the purpose of visit (carry in-carry out, work with equipment and etc);
the number of visitors is not supposed to be more than two persons at a time;
duration of the specified work should not exceed three hours at a time;
In Data Center it is allowed:
to carry out work with your equipment;
to get technical advise in case of problems with equipment debugging;
carry out debugging and repairs of the equipment;
In Data Center it is prohibited:
to access the equipment not specified in the request;
to access cross rack and electrical switch room;
to use emergency exit button when it is not necessary for emergency evacuation;
not fulfill the safety precautions for operation of electrical equipment and fire safety rules;
to take views and to shoot video;
to eat and drink, to be present in the premises when intoxicated with alcohol and drugs.
We are fully satisfied with the quality of the services rendered, including 24 hours a day technical support by HOSTKEY. We are going to continue using the services of this company in future within the framework of our project.
+7 (495) 229-32-57
598977007
support@hostkey.ru
HostKey_support
sales@hostkey.ru
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